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  <titleInfo>
    <title>La gestión por procesos. La gestión estratégica de los procesos: mtodologías para la mejora permanente de los procesos</title>
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  <name type="personal">
    <namePart>Roure, J. B</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  <name type="personal">
    <namePart>Moñino, M</namePart>
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  <name type="personal">
    <namePart>Rodriguez-Badal, M. A</namePart>
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  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">Barcelona</placeTerm>
    </place>
    <publisher>Folio</publisher>
    <dateIssued>1997</dateIssued>
    <issuance>monographic</issuance>
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  <language>
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  <language>
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  <language>
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  <physicalDescription>
    <extent>132 p.</extent>
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  <subject>
    <topic>ADMINISTRACION</topic>
  </subject>
  <subject>
    <topic>ESTRATEGIAS</topic>
  </subject>
  <subject>
    <topic>GESTION</topic>
  </subject>
  <subject>
    <topic>METODOLOGIA</topic>
  </subject>
  <subject>
    <topic>RENPONSABILIDAD</topic>
  </subject>
  <subject>
    <topic>BENCHMARKING</topic>
  </subject>
  <subject>
    <topic>SATISFACCION DEL CLIENTE</topic>
  </subject>
  <classification authority="ddc">658.012</classification>
  <identifier type="isbn">47-84-413-0774-1</identifier>
  <identifier type="lccn">008135</identifier>
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