00906nam a2200337Ia 4500001000700000003000400007008004500011010001100056020001800067041001400085100003100099700002700130245008100157260003500238300001100273650003300284650001700317650001800334900000700352901001500359904001200374905001000386906001400396907000900410908000700419908000700426942001000433999001700443082001000460952009800470013564LIB220712b2002 py ||||| |||| 00| 0 spa d a013564 a970-10-3325-6 aEspañol aZeithaml, Valerie A934062 aBitner, Mary Jo936972 aMarketing de servicios: un enfoque de integración del cliente a la empresa bMcGraw-Hill,aMéxico :c2002 a746 p. aMERCADEO DE SERVICIOS913988 aCLIENTE9383 aSERVICIOS938 aMX a2008-06-24 aPY-BUAA aM.A.A aMARKETING a2008 a06 a24 cLIBRO c10808d10808 a658.8 00104070aUAAbUAAd2008-06-23l0o658.8p013564r2020-08-10 00:00:00t1w2020-08-10yLIBRO