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Keeping score: using rigth metrics to drive world-class perfomance

Keeping score: using rigth metrics to drive world-class perfomance - Nueva York : Productivity, 1996 - 198 p.

ISBN: 0-8144-0327-1

LCCN: 010184

Subjects--Topical Terms:
MARKETING
CLIENTE

Dewey Class. No.: 658.812

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Dr. Miguel Martín Merino

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Keeping score: using rigth metrics to drive world-class perfomance